Règles et politiques

Studio rules

No outdoor shoes
Bring a spare pair of shoes to change into before entering our studio. Depending on the class you are taking, appropriate footwear could be: suede-soled dance shoes, street shoes with clean soles, sneakers or bare feet. When in doubt, ask your instructors.

Class Schedule
Please arrive early to allow our classes to start on time.

Unless otherwise specified, all our classes end a couple of minutes before the stated end time, in order to allow the next class to start on time.

Photos and Videos
Please do not take any photos or videos during class. If you would like to record what we did in class, ask your instructor to demonstrate at the end of class. Instructors can accept or decline at their discretion. Any videos taken by students/participants are for personal use only.

We may occasionally take photos and videos during classes and events, for promotional purposes. If you have any concerns or misgivings about being in these photos, please advise us ahead of time. All photos taken by our instructors and administrators are the sole property of the Studio and will be used at our discretion.

Registration
Payment
All payments are due, in full, by the day of the first class.

Refund
There is absolutely NO refund or transfer on your class purchase.

Missed classes
There is NO make up class for the Dance Lessons no matter the reason why you missed the class.

Drop-ins
Drops-ins are not available for the Dance classes. You are only able to try the first class of a Session and pay a rate of $15 + HST for that class. After the first class, you can choose to register for the full course by paying the difference.

Cancelled Session (by the Studio)
We require a minimum of 6 students to start a Session. We reserve the right to cancel any Session if minimum enrollment numbers are not met. Should a Session be cancelled, you will be offered 3 options:
-You may transfer to a following Session,
-You can use your pass value to go to another class,
-You receive a full refund for the amount you paid.

Payment & receipts
Payment methods
Accepted payment methods are cash, debit cards, credit cards and personal cheques (if pay at least 2 weeks in advance).

Receipts
We provide electronic receipts by email for all credit card transactions.
For cash and cheque payments, we provide receipts upon request.

Privacy policy
Liability waiver
Liability waivers must be signed by all first-time students before entering our studio.

All information contained in the liability waiver is confidential and will not be shared with anyone outside of the Studio instructors and administrators.

How is my email used?
Electronic receipts
When you pay by credit card, we input your email address into our payment system so that we can send you an electronic receipt for your payment.

Mailing list
If you agreed to be added to our general mailing list, you will receive periodic newsletters in the form of monthly email updates and occasional special bulletins. You may unsubscribe from this list at any time.

Please note: if you don’t want to receive mailing list, but still want to receive message about your classes (class cancellation, receipts, class credit/balance…), you can allow that by going to your account settings.

Our mailing list is hosted on a secure server with a newsletter provider and will never be shared or sold to any third party.